Frequently Asked Question

Yes, you have to register an account first

Go to the page https://millyjade.com/my-account/, click “lost your password?” then enter your email and you will receive a confirmation email

Unfortunately, the COD feature is not currently available. But don’t hesitate, because we provide good quality products

If the goods arrived incomplete or in poor condition, you can include video evidence of unboxing

You can either leave message in the box or contact via email customercare@millyjade.com

Follow us on our social media such as instagram and tiktok

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